SHIPPING POLICY

I send parcels by courier Hermes and DPD.

The shipping price depends on the weight of the package.

Packed with care.

I make every effort to ensure a prompt delivery but please understand with the current on going pandemic there are delays in estimated delivery times. Thank you for your patience and understanding.

Delivery

Processing time: 

The time I need to prepare an order for dispatch it's 5 working days.

PRE ODREDER - 10 working days.

Estimated delivery times

United Kingdom: 3-6 business days

RETURN & EXCHANGE POLICY

I gladly accept returns and exchanges

Contact me within: 14 days of delivery.

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

 

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.